Shipping & Returns

Local Delivery (Malaysia)

Paid orders made on a particular day will be shipped out within the next three (working) days and we deliver via Delyva (https://delyva.com/my/).

Flat rate shipping of RM8 to West Malaysia and RM12 to East Malaysia.

Shipping is FREE for orders above RM200 within Malaysia!

International Delivery

At the moment, flat rate international shipping applies for Singapore, Brunei and Indonesia only and we deliver via Delyva (https://delyva.com/my/). Kindly refer table below for our shipping rate.

Location Rate
Singapore RM60
Brunei RM70
Indonesia RM110

Shipping to other countries can be arranged upon request. Email us at hello@velria.com for further information and arrangement.

Returns Policy

Returns and exchanges are only available if you receive a defect or wrong item(s). Let us know immediately at hello@velria.com with your Order ID and we’ll get it sorted out for you.

Good items are non-refundable, non-exchangeable and non-returnable.